Refund Policy

a) Your deposit is refundable if we cannot confirm your application
b) If you must cancel your application:

  • Up until May 15th, 2024, your deposit and paid portion of your camp fee is refundable, less a service charge of $100 per camper.
  • After May 15th, 2024 Camp Fees are NOT refundable and are NOT eligible for a credit for Summer 2024. ONLY if the Government does not allow camps to open will you receive a 100% refund on camp fees after May 15th, 2024. If camps are shut down mid-season by the Government, you will receive a pro-rated refund for the days missed.

C)Sessions may be moved within Summer 2024 at no extra cost as long as there is space availability. Extending your child(ren)’s number of weeks at camp (example: extending from 2 to 4 weeks) will be subject to availability and the fees that are in effect at the time of the change.
D)Our above refund and shortening policy will remain in effect with NO EXCEPTIONS.

  • Once your child(ren)’s camp session has begun as per their enrolment, camp fees are NOT REFUNDABLE.
  • Our fees are for a personal reservation for a specific period and not a day by day fee. We therefore will not refund fees for days missed for any reason. Days missed cannot be made up. Inquire about our Riverwood Optional Illness Insurance.
  • Refund requests are made in writing to the Camp Registrar.
  • All refunds will be issued after September 1st within 30 days.

Summer Address

1100 Whites Road, Pickering, ON

Off-Season Address

11123 Kennedy Road, Markham, ON, Canada

Phone

905-428-0042

Email

info@campriverwood.com